Shopping Information

We accept debit and credit cards, PayPal, Apple Pay, Google Pay, Clearpay, Klarna and Amazon Pay.
Available payment options are shown at checkout. Payments are processed securely through our payment providers.

Mix and match across our collection and save automatically:
• 4–9 items: 10% off
• 10–19 items: 20% off
• 20 or more items: 30% off

Your bundle discount is applied automatically in the basket—no code needed. Only the highest qualifying tier applies. Delivery charges are separate.

* Cannot be combined with other discount codes.

We currently deliver within the UK only.
Orders are packed and dispatched within 3 working days. Estimated delivery is 5–7 working days from placing your order.
Delivery costs £4.95. Delivery is free on orders over £50.

* Free delivery applies to orders over £50 after discounts

Each item is checked carefully when listed and again when picked and packed. Any known wear or imperfections are included in the description.
If your item arrives damaged, is significantly different from its description, or we have sent the wrong item, please contact us with your order number and photographs where possible.
Please also contact us about missing parcels or delivery problems so we can investigate with the courier.
Our change-of-mind returns policy will be confirmed before publication. Nothing in this policy affects any applicable statutory rights.

Have a question about an item or your order? Email us at admin@theprelovedflamingo.com. If your query relates to an order, please include your order number.